are likely to keep customers happy. These new services are just one piece of a ramped up wireless strategy. They pioneered data services some 20 years ago with its digital assistant dispatch system. Future tech includes an updated version that will include an infrared port, bar scanner, splash screen, and mobile printer. Couriers will be able to download daily schedules, get detailed information on pick-ups, and plan the most efficient routes for pick-ups (Internet). Current Company ModificationsFE, which has been at odds with the U.S. Postal Service ever since it expanded into overnight shipping, is teaming up with with the post office on overnight deliveries. Beginning in August 2001, FE will help transport the Postal Service’s expedited deliveries on its jets. The $6.3 billion deal should help the Postal Service shrink it own air fleet and gives FE the right to place more than 10,000 of its drop boxes in post offices Perry 14across the country. But this does little to address the Memphis-based carrier’s bigger problems: UPS, which has been winning market share from FE in e-commerce shipments (Internet).The Future What customers and companies are looking for already, is a way to ship packages without going through several steps, and be able to track “real-time” the shipping data. Fed Ex’s new data tracking network rolling out soon, should do the trick. The bottom line is that FedEx continues to deliver. They gave birth to the modern air/ground express industry with hard work and ingenuity, and they will continue to lead the way into the future. ...
