e decisions, consciously or unconsciously that will serve their point of view. Surprisingly, the role of top management should be to "manage", and the most important resource they must manage is the people that work at all levels of an organisation. Their role should not be "to rule", but "to lead". They must be objective and understand that they cannot solely provide the best decisions on aspects that are not in their realm of expertise. Managers should motivate employees provide useful information and opinions in organisational decision-making. They should facilitate and co-ordinate interaction between departments, which creates more unity throughout the organisation. Managers should also understand that employees form the foundation of any organisation, and that "all" of them have unique strengths that can help in achieving the companies goals. In return, employees will feel useful and are placed in a position to self-actualise or attain one's potential. Management must lead in this "win-win' situation, which will cause temporary confusion and hard work, but ultimately, a comprehensive-organisational team capable of making better decisions. Word Count: 755 ...
