United States are sold at Wal-Marts. Today, Wal-Mart has over 728,000 Associates worldwide with 3,054 stores, sales of over $104 billion, is in operation in all 50 states and it's still growing. In an average week, approximately 60,000,000 customers will shop at Wal-Mart throughout the world. In the United States, on average, every man, woman and child spends 5360 annually there as well. In his autobiography "Sam Walton, Made in America: My Story," Sam shares with us, "If you believe in your dreams, there's no limit to what you can do." In 1992, American legend, Sam Walton left us with these words, "I would like to be remembered as a good friend to most everyone whose life I've touched; as someone who has maybe meant something to them and helped them some way." The Story Behind the Story While Walton's techniques over the years were hardly the stuff of an MBA program, it represents the kind of grassroots common sense that many entrepreneurs readily acknowledge-but too seldom heed. (People have a knack for making business more complicated than it needs to be.) What Walton showed the world, but especially the retailing world, was that success was rooted in a mindfulness of a few basic principles. These principles consisted of constantly being mindful of; customer service and satisfaction, always take advantage of the competitions ideas, diversify, employee satisfaction, and give back to the community. Couple this with a relentless drive to put these principles into practice. Customer Service and satisfaction Sam Walton understood better, it seems, than anyone else that no business can exist without customers. He lived by the creed of, make the customer the centerpiece of all your efforts. In addition, in the process of serving Wal-Mart's customers he served Wal-Mart associates, shareholders, and communities. He accomplished this almost without parallel in American business. Walton knew what the customer wanted. The customer wanted everyt...
