ees will also be important as the international market develops. This expansive will require additional training for employees to develop the skills needed to succeed in this market. There is success in the international market all ready, but to really penetrate the world, HP needs to focus on providing the same support to the world as it does in the U.S. HP뭩 culture is one of informality and service-orientation. This culture is exactly what is needed survive in the ever-changing computer & related products industry. Companies that do not have this culture, flexibility and attitude will be unable to adapt to the rapid changes now and in the future. HP can monitor its progress by reviewing industry market potential and its share, quarterly/annual financial information, stock price, but most importantly charting its customer feedback. Customers are HP뭩 focus and in order to rate its progress and success, customer satisfaction should be the main factor. Are the products and services in all HP뭩 markets meeting the needs? If not, what can be changed in existing products/services to meet the needs or how to quickly develop products/services that will. Also reviewing all product lines within markets should be attempted. Some products or services offered may not be meeting customer needs or making HP a profit. In this event, it should be discontinued. Monitoring production and inventory levels are important given the ever-changing markets. Developing too high of inventory could result in having to sell products at a very small profit, if a profit at all, having dramatic affects on the overall financial condition of HP. Section 11 Conclusion HP continued to grow, as did the U.S. PC market during the mid-1990뭩. As the PC market declined in the late 1990뭩, so did HP뭩 financial situation. HP has reacted well to the setbacks by implementing realignment, developing within new markets all while continuing to p...
