e global marketplace develops, I believe that all business practices will diffuse and mix with each other, and in time, form one established way of acting in a workplace setting.I could not find much about future shock, so I will wager a guess that it occurs when classically trained managers encounter the new global economy, and watch the demise of all the “truths” they hold dear, the same way an atheist would feel if she/he saw God face to face. I would also venture a guess that this occurred when the old managers, used to their power, saw their methods lose strength and validity.3.A mission statement is defined in the text as a broadly stated definition of an organization’s basic business scope and operations that distinguishes it from similar types of organizations. This makes me think of the electronics store, “Best Buy”. I was browsing in the store when the salesman came up to me and went on to explain how he didn’t work on commission and that he would not pressure me into a high priced product.. The mission statement for that company probably stated that in order to set them apart from other electronics stores.A mission statement focuses the goals of the organization in order to be successful. Possibly methods such as ABC analysis could be used with a mission statement. The functions of the company, or lack thereof could be compared to see if they are consistent with the mission statement, assuming “success” is not being achieved. If they are, the mission must be changed, if not, the actions can be changed.It is important that the mission statement be flexible, as to “conform” to the new management paradigm. If it does not take chaos into account, it is likely that the company’s goals will not be achieved.4.Total quality management (TQM) is defined as a management approach that focuses orgainzationwide attention on delivering total quality to customers and i...
