nt is not necessarily an objective recital of facts; it is commonly a symptom manifesting disturbance of an individual's status position. The worker is a person whose attitudes and effectiveness are conditioned by social demands from both inside and outside the work plant. Error! Hyperlink reference not valid. within the work plant exercise strong social controls over the work habits and attitudes of the individual worker. The change from an established society in the home to an adaptive society in the work plant resulting from the use of new techniques tends continually to disrupt the social organization of a work plant and industry generally. Group collaboration does not occur by accident; it must be planned and developed. If group collaboration is achieved the human relations within a work plant may reach a cohesion which resists the disrupting effects of adaptive society. Chris Argyris - Increasing Interpersonal CompetenceEven though management based on the assumptions of Theory X is perhaps no longer widely appropriate in the opinion of McGregor and others, it is still widely practiced. Consequently, a large majority of the people in the workplaces today are treated as immature human beings in their working environments.In attempting to analyze this situation, Chris Argyris, of Harvard University, compared bureaucratic / pyramidal values (the organizational counterpart to Theory X assumptions about people) that still dominate most organizations with a more humanistic / democratic value system (the organizational counterpart to Theory Y assumptions about people) as explained below.According to Argyris, following bureaucratic or pyramidal values leads to poor, shallow, and mistrustful relationships.Because these relationships do not permit the natural and free expression of feelings, they are phony or non-authentic and result in decreased interpersonal competence. "Without interpersonal competence ...
