new line of Notebook computers using the Internet to keep a common set of notes by engineers in the United States and Asia. These engineers were able to share their expertise, and therefore able to work together to develop this new product.In a traditional vertically integrated company months /years would be spent designing parts and building them. Dells success in utilising the Internet in its business model is regarded as a benchmark for other businesses. At least 50% of the total number of goods produced by Dell Computers are made as a result of being online. In monetary terms an average of over US$40 million within a seven-day period. (1) Dells Premier pagesTo further personalise the relationship between the organisation and customers, using the Internet, Dell has created personalised WebPages called Premier Pages, which are tailored to customers needs. These pages are specifically designed for large corporate organisations containing information on accounts, procurement and purchase order processes unique to that customer.The WebPages allows Dell to deliver service and support information directly to the customer, relating to their specific products.Dell designed WebPages for suppliers, this allows the firm to provide them with information on customer feedback the quality of the product, forecast of current and future demand and special technical requirements and end user market pricing. Likewise Dell is able to receive feedback from suppliers concerning their capacity to produce certain quantities of components, information on inventories in their supply lines as well as their current cost structure. Therefore assisting management in making decisions on effective resource planning strategies.ConclusionsHow effective is Dells resource planning procedures?Dells main resources are time and information, according to Michael Dell “The things we have learnt to value in the business and economic models of the 20th Century...
