d on the storage space available in the stores," Minor explains. "We want the largest shipments possible so we can reach better weight breaks" Redwood analyzes individual store and regional demand, costs, and routing efficiencies to determine the best way to bring the merchandise to the returns center.ConclusionTechnologies available today can be incorporated into re-engineered business processes. Time-consuming manual processes can be reduced or even eliminated, driving out even more costs. Technologies currently under development will integrate item-level tracking with wireless communication to update business systems in real time. Organizations will be able to stay in touch with their customers' products in the supply chain, regardless of time or geography.Improved item-level information will enhance the business process to keep customers better informed and minimize product returns. Properly approached, reverse logistics can take the "problem" aspect out of your process and convert these "costs" into investments for profitable, long-term customer relationships....