is type of transformation is the way a caterpillar changes into a butterfly. The caterpillar must undergo a complete change in order to become a butterfly. Have you ever seen a butterfly with 100 legs? This is the same philosophy the company must abide by. If the company is going to undergo the change associated with Dr. Deming's philosophy, it must change completely, including all fundamental beliefs and practices. Several times, Dr. Deming's Fourteen Points for Management have been mentioned. The following list is Dr. Deming's Fourteen Points for Management.1.Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs.2.Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.3.Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.4.End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty ad trust.5.Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.6.Institute training on the job.7.Institute leadership. The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers.8.Drive out fear, so that everyone may work effectively for the company.9.Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.10.Eliminate slogans, exhortations, and...
