der will lead to immediate feedback to problems or situations that arise; therefore, group leaders must possess very strong supervisory skills such as problem-solving, decision-making, communicating, and leadership skills. Since the purpose of workers at TMMI is to build trucks, Toyota faces the dilemma of being able to get the team members trained as group leaders in a supervisory position. One main problem that Toyota faces is that of the group leaders being pulled from the assembly line to take their training. This could be distracting to others, as well as the manufacturing process, and also reduce the overall efficiency of the plant. The trainers and the human resource personnel have no authority to set a specific deadline by which training will have to take place. Also, they cannot force a manager to have a team member or leader leave the line and take part in the training process.TMMI wants to train their group leaders in supervisory skills to ensure that they have a clear understanding of the leadership role expected at Toyota. Instilling the proper attitude and motivation level in their employees is also a reason to train. This is so Toyota workers can give as much effort as possible to get a task done. In addition to these, knowledge and skills needed for the job as a group leader are also very important factors for the reasoning of training and development for the betterment of the company. The proper channels of communication can correct understanding the importance of the leadership role. Training and development can improve the attitude and motivation used in the workplace. The knowledge and supervisory skills needed to become a group leader can be learned through an effective training program, which must be designed to meet the needs of the trainees. The needs of Toyota’s group leaders include problem-solving skills in order to take care of disputes between co-workers on the line, the correct technique u...
