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he crown of home improvement retailing

as been the recognition of the large interest among Americans in home improvement projects, both large and small. To cater to do-it-yourselfers whose goals extend beyond merely making repairs. They created a designed center staffed by professional designers who offer free in-store consultation for home improvement projects ranging from lighting to computer assisted design for kitchens and bathrooms. The company has also set up EXPO design Centers in a handful of key markets across the country. These center focus on interior design and renovation projects, including lighting, floor and wall covering, and kitchen and bath modernization.One of Home Depot’s longtime trends has been that of superior customer service. (see Appendix B) This trend put Home Depot at the top and will not likely be abandoned. The same can be said of service to the community. The company has designated budget directed toward affordable housing, at risk-youth, and environmental causes. Home Depot makes citizenship one of its primary concerns. Most of this budget is put back into the communities where Home Depot stores are located. It serves the concerns of its employees with matching gift program and promotes volunteerism among its employees through its Team Depot program, which alerts employees to local volunteer opportunities within the community. Home Depot has also worked with Habitat for Humanity to build housing for those in need.Protecting the environment has been another of Home Depot’s biggest concerns. During the 1990s, Home Depot assumed responsibility towards the environment and towards the promotion of a greener home repair/improvement products, as well as a reduction in its own wastes, a commitment to recycling, and giving money to environmental groups. Home Depot’s environmental initiatives have been highly praised and used in the creation of environmental building standards. They publish and Environmental Green Print to ...

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