sons that is not normally celebrated by all. He gives an example of the time when he literally stumble over two guest of the restaurant who were conducting evening prayer in an isolated corner of the restaurant. They were praying on rugs. As soon as he saw the prayer rugs he realize that they were conducted evening prayer. An additional example is when an employee would be fasting from dawn to dusk during Ramadan. This is the time when Muslims fast and could become weak or disoriented late in the afternoon. The manager who I interviewed experiences this with his employee.When he began working, computers where not in use very much, so all the books, i.e. bookkeeping, scheduling and keeping track of inventory was all done by hand. Within a couple of years or so it became apparent that investing in a computer system was the way to go. The major justification for installation of a computer system was the bookkeeping and inventory, that alone save thousands of dollars in purchasing supply and being able to account for every penny that went out. They were able to get better deals when ordering supplies, because they could use the Internet to shop for better prices. As time went on it also became apparent that the use of the computer made customers service faster and efficient.He feels that business ethics is very important to the business and the staff and customers.Ethical problems: stealing food from the restaurant and not charging guests for certain items. The computer system in place demands that food be ordered through the computer before the kitchen prepares it. Management has to deal judiciously and fairly with all situations of this nature. Leadership by example is important here so those employees see that management is the example to follow.I ask him what was his meaning of quality and dealing with attitudes and people. He stated that the quality of service offered in the restaurant and dealing effectively with troublesome gu...
