sing, editorial and production departments are in turmoil over the closeout of the Magazine, due to the lack of an established formal criterion. (Turner 1986, 767)Management in Action Morgan Publish needs to hire a manager who has the necessary knowledge and skills to pull the organization together. (Greiner 1972, 42) By installing a capable manager, Morgan Publications can enjoy a period of growth and direction. (Griener 1972, 42) Job assignments have already become more specialized and some organizational structure is already in place. (Turner 1986, 778) While controls and communication are needed at the strategic level, this should not occur at the cost of departmental autonomy and the decentralized decision making process. Decentralized responsibility and decision making has improved many big firms response to the market place. (Mathis & Jackson, 1997, 210) Corporate giants such as Microsoft are taking the paths of smaller firms headed by entrepreneurs, like Valerie Morgan, and controlling costs and bureaucracy. (Mathis & Jackson, 1997, 210) The payoff for thinking big and acting small is experiencing growth in sales when competitors are only holding their own. (Mathis & Jackson, 1997, 210) This type of structure is a positive force in Morgan Publishing and does not need to be changed. Managerial controls are necessary at this stage in Morgan Publishings business cycle in order for the business manager and Valerie Morgan to maintain operational stability. (Mosely et al. 1996, 493) Reports on delinquent accounts are necessary for management to make key decisions involving budgets, liquidity, compensation, or to establish new payment guidelines. These reports are also important to the sales department to direct energies to current account advertisers and not delinquent accounts. Having advertiser's double check advertisements ...