e of the information might be debatable, the information was easy to find, albeit the site was 'primitively' designed for such an integral company in the computing world.Decision making process within the firm.The decision making process at IBM and it's subsidiaries would appear to take a very soft top-down approach. While it seems essentially that IBM makes all of his decisions via the heads of department and CEO Louis V. Gerstner Jr., it is said that a lot of the decision making is baised towards the employee needs and wants.To exercise this point, IBM, even during the great depression of the 1930's, managed to take care of it's employees. In fact, IBM was one of the first companies to employ the policy of life insurance for all of it's employees, as well as being one of the first companies to give it's employees paid holidays.Documentation standards within the firm.Domumentation standards in the firm, as with most other firms within this calibre of marketplace dominance, is very thorough. The company does not seem to leave any important details out, but still manages to make the documentation available to the worldwide public a concise, and worthwhile read. The website information, in fact, is a clear ploy to attract new investors and to give all relevant details to current investors to ensure that they stay invested with the company.The website has a wealth of information available to all, although investment is it's main target and seemingly only reason for the inclusion of the information. This is a good ploy on IBM's behalf because that is what they are striving for. It is however a pretty poor information warehouse for those needing information for such an assignment as this....