and other changes in the work place have increased demand for skilled/educated personnel at the expense of the unskilled. This means that many unskilled workers are now effectively unemployable even in boom times. Although a number of these change no doubt benefit the individual organization when considered in isolation there are wider, social costs. These include; greater stress and insecurity, a growing gap in incomes between those in work and those unemployed, a sense of alienation from society by the long-term unemployed, poorer health, possible increase in crime etc. ...