tions made over the Internet as compared to transactions not made over the Internet. With questions like this, global standards must be set in order to provide smooth international trades flows among countries.Literature Review:The Internet has dramatically shaped how individuals communicate with one another. E-commerce over the Internet has opened a wide array of communication channels between individuals all over the world. Individual-to-individual (i2i) techniques are being used as communication tools to form global teams and advisor/advisee relations. In regard to these relations, Olsen advocates that the Internet was originally used to eliminate people as intermediaries to sources and services. It was hoped that many processes would be automated using the Internet with such capabilities as being able to explore enormous digital libraries without the reference of a librarian or even to access medical information before ever having to meet a physician (Olsen). Gaining trust between individuals communicating over the Internet is one of the most important hot topics in this new e-commerce era.With the introduction of the Internet, how people trust each other is definitely a major topic of discussion. Forms of trust can occur depending on the type of communication used by individuals such as the difference between face-to-face communication to that of the telephone, email, text-chat, or videoconferencing. Each form of communication brings up its own unique way of gaining an individual’s trust for another. Research tells us that “trust needs touch” (Olsen). Interestingly enough, Olsen found that people who spend more time on the phone chatting with their coworkers showed greater trust than those who communicated to their coworkers using only faxes and email. However, it was found that people just using the telephone behave in a more self-serving, less-trusting way than they do in face-to-face meetings. In a...
