ting until his Discover Card worked. In the end they supposedly ran his Discover card again, and rushed us out the door. Upon returning from our Thanksgiving vacation, I was gathering receipts. After careful inspection of the receipt for the car I noticed that Alamo had charged us an extra $167.00 for extra insurance that we didn’t ever authorize. I called the service center and after explaining the situation to five different customer services reps., I finally got the charge reversed. After hanging up the phone I looked even more closely at the rental agreement. Alamo had charged my card. The rental agreement was never signed nor was my credit card receipt. At this point I am working with my bank to get the entire charge reversed. I have never had a worse experience renting a car. ...
