ogether implement the solution(s). Salespeople can then end the bargaining process and close the deal. Besides the five-step approach and six steps to problem solving in negotiation, there are other points to consider as well ensuring a successful resolution to this conflict. Additionally, when doing the deal and negotiating, it is important to probe for more information so that more details can be received which can help in developing a resolution. The exchange of proposals is also advisable between both parties. Negotiators when bargaining use several tactics. Take for example, they do not make compromise until all information is swapped. My house agent asked us to tell her what we want and need and in turn, she tells us what the offer from the house owner was, the details of the contract, what we need to do as tenants, terms and conditions and etc. After all information is out in the open, she was then ready to make concessions. We asked her if the rent could be reduced to AUD200 per week from AUD210. She said that for AUD210 per week, the house owner could provide a refrigerator since the house is partly furnished and have no refrigerator. So we managed to compromise on this matter where we pay AUD210 per week and an additional feature is added to the house. This leads to another tactic, which is do not give concession without getting a concession. In conclusion, there are several actions that salespeople and buyers can do to negotiate a successful resolution to any negotiation. They have to identify the problem, try solving it by defining, clarifying and analysing the problem. Solutions can then be developed that satisfy both sides and eventually evaluate the results. Win-win strategy would be the best outcome although it could be harder to achieve as compared to the other strategies. Besides the negotiation strategies, negotiators have to employ the five-step approach to negotiation and the six recommended steps to problem solving...
