Rite Aid is a retail drugstore chain that believes in quality. They operate over 3,800 drugstores in 30 eastern states. Rite Aid offers health and personal care products, office supplies, cosmetics, seasonal merchandise, a variety of brand names, and a private label product line. Many of their stores also offer additional services such as one ? hour photo, fax and copying services, 24 hour stores, information lines, drive through windows, and natural health centers. My expectations of Rite Aid were very optimistic. I knew from experience that Rite Aid was a good place to have your prescriptions filled and you did not have to wait very long. I expected them to treat me and other customers with courtesy. I like a store that asks if I need assistance with finding something and I felt that Rite Aid was this type of store. I expected the store to be clean and have easy mobile isles. So many stores have the isles so full that you can not walk through them especially if you are handicapped and on a walker or in a wheelchair. I expected their products to be priced affordable and have a money back guarantee on them.I decided to be a customer and not an observer at the Prestonsburg Rite Aid. I wanted to see how they would honestly treat me so I walked around as though I could not find what I needed. An employee was quick to ask if I needed help. She assisted me in finding what I needed and was very kind and friendly in doing so. I noticed that all customers were receiving the same treatment and seemed just as satisfied as I was. Rite Aid apparently has good prices considering they always have a sales paper out and they are always packed. Customers were not just browsing but buying. While at Rite Aid I noticed that most of their customers were middle ?aged and older. Rite Aid has a variety of products from toys for children to alcoholic beverages for adults. I was amazed at how many products they did carry. I noticed that Rit...
