usiness will most likely fail. Although it also refers to customer satisfaction; quality food made right and curteous service: "Have a nice day and enjoy your meal!" The third principle is autonomy and entrepreneurship. This is the innovation principle. 3M is known for innovation and they welcome the changing and rearranging of old and new products. For example, my dad took 3M's basic arthroscopy pump and redesigned it into an in flow-out flow cannula. This innovation on his part temporarilly set 3M back on its feet in that product line. The fourth basic principle is productivity through people. This deals with the indivdual as the best means for efficiency improvement rather than capital investment. If Taco Bell could put everyone in the area of work they most enjoyed (drive-thru, washer,...) then they could produce more food and maximize their utiles. The fifth basic principle is hands on, value driven. This is the standard setting and enforcing values in a company. This is keeping the "head honcho" in touch with the assembly line worker and projecting the company's original ideas, instead of an image of some suited businessman lurking in a big, dark office. The sixth and often obvious principle is to stick to the knitting. The basically says that if a company is in the food business, it should not branch off into the wood industry unless they have no where else to expand in the industry they are already in. The seventh basic principle is a simple form, lean staff. This means leaving few people up top to manage a company and keep the form of management simple. The eighth and final basic principle is simultaneous loose-tight properties. This is another value-based principle. This could be described as the ability for a worker of Taco Bell to do his/her job in his/her own way as they incorporate the company's values and philosophies into their work. These values demonstrate that they don't just work because they work, but rather because...
