reates customer and business value by driving industry standards for many technologies and by generating intellectual capital through patents, invention proposals and license opportunities. The Xerox Research Centre of Canada, the world’s foremost laboratory for research into materials for documents, has provided numerous innovative developments that have fostered a veritable worldwide creative revolution in many document technologies that are now vital to modern Xerox business.In 1999 Xerox joined up with 3M (as the manufacturer) to bring its Electronic paper to the market. This collaboration is another example of Xerox’s ongoing efforts to leverage its annual investment in research and technology to deliver new products, develop research based strategic alliances, and license its rich portfolio of patents and inventions to other companies. Also in 1999 Xerox linked up with Amazon.com with the view of selling its complete line of products over the Internet. Rival companies scorned this innovative move as it “undermines resellers”. On the 5th of January 2000 Xerox acquired Tektronix for $900million, the largest acquisition in Xerox’s history. “The purchase of Tektronix family of Phasers colour laser, solid ink printers, which last year generated sales of nearly $725million, will propel Xerox into the number two position in the global colour printing market behind Hewlett-Packard. Xerox scientists are also developing collaborative processes, practices and technologies that facilitate knowledge sharing. Examples include Xerox “meta” search engine askOnce, Docushare, a web based, cross platform program for file sharing. Also “Eureka”, a community based system that lets Xerox technicians exchange tips and advice on servicing Xerox products.Paul Allaire, CEO, announced on 24th October that the companies aggressive turnaround programme that the company intended cutting $1 billion in ...
