ld be considered. Most of the employees’ uniforms wereworn properly and neatly, but the rest were just plain sloppy. Shirts should be tucked in andclean, and hats should be worn the way hats were meant to be worn. This would show thatemployees value their jobs, and take them seriously. While we were dining, we could not help butnotice the loud, high pitched, constant beeping noises coming from the kitchen area. Theseextremely irritating noises did not stop the entire time. This prevents the guests from enjoyingtheir meals in a soft, relaxing atmosphere. Quiet background music at McDonald’s wouldprobably help the ambiance a bit and offset some of the noises coming from the kitchen. We alsonoticed that even though it was not busy, there was not a manager in sight. In fact, we can not besure that one was on duty at the time of our visit. At Burger King it was nice to see the managerworking along with the employees by taking orders and preparing food. The major problem that we found with Burger King was the lack of menu consistency. The location that we visited did not offer salads, while most other Burger King’s do. We feel thatif a salad is available at one location, then a customer should expect to be able to enjoy the samesalad at any Burger King. It is comforting to a customer to know that the food will be the same(in preparation and availability) at whichever store he or she chooses to visit. We did enjoy howthey were willing to accommodate our personalized orders, but it is not appropriate to charge forone slice of tomato or lettuce. McDonald’s did advertise quite a bit of community involvementand service. At Burger King we did not see signs of any type of contribution to the community. People may think that the company is greedy and only cares about profit. A charity would showthat Burger King cares about the community. In addition, both of these restaurants desperatelyneed to incorporate...
