ty file imported into the NT registry or a shared folder under Windows 95 networking. You can modify the encrypted files default security setting. Changes take effect the next time a user logs into the network. ReachOut also has scripts that can work with any type of network installation, even when performed with setup disks. You can insert scripts that configure host and remote operations into a text file read during installation. Use as Diagnostic Tool Despite being a very comprehensive package, in practice ReachOut is straightforward to use. You complete much of the setup using wizards, for example, you can configure icons to open up each connection, and there is a useful phonebook for those who need to connect to a range of remote systems. In additions, there is an Explorer-like file transfer option and a window through which it is possible to simultaneously chat with a remote operator. The zero admin host service features launch the host component on a system when it is turned on. The host component resides quietly in the background, so a help desk administrator can easily take control of the system for troubleshooting. ReachOut allows remote control from a Web browser. This allows support staff to troubleshoot and fix problems on several host platforms across many types of connections. It also allows centralized management of the entire network. There are problems with file transfers though. There is a bug that prevents the delta file transfer from working properly. There is also a problem with synchronization. When a file and a directory had the same name, transfers didn't take place. It is intuitive, but has some rough edges. InteroperabilityPerformance will depend on the type of connection, with an Internet session likely to be the slowest (although some have a little trouble with any of the connections that are set up). Wide ranges of customization options are available to boost throughput. There are also optio...
