leading competitors in this area. We especially like the guest tool bar and the marker function.Proxy services are adequate but still do not compare with the other software.Laplink has a good amount of services but does not compare to NetOp.ReachOut had an impressive amount of services and came in second in this category.PcAnywheres has a full menu of services. It ties for second place in this area.Timbuktu has an impressive list of services also, but they seem to be geared to a remote user having access to the home offices services.CostsIn the area of costs the software packages ranged from $130 to $175 dollars with Laplink being the cheapest. When you take into account the price per seat costs, you get quite a different story.Table 1Costs of Software and LicensesFinal ResultsOverall, our testing of remote control software revealed a field of well-matched players. The order in which they finished was:1.NetOp with 62 points2.ReachOut and Timbuktu tied for 2d place with 60 points each 3.pcAnywhere came in 3d with 60 points4.Proxy came in 4th with 55 points5.Laplink brought up the rear with a total of 53 points.The Problems When we have the capabilities to monitor the activities of anyone on a network, the first problem that most American people think of is invasion of privacy. BibliographyMorris, John. 1998. Remote control software: You cant get there from here. PC Magazine, 1 September, 58-70.Doherty, Sean. 2000. Remote Control Saves Steps. Network Computing Magazine, 7 February, 35-48PC Magazine Labs Report. Teleworking ReachOut Enterprise 8. http://www.zdnet.co.uk/pcmag/supp/2000/teleworking/49.htmlReachout Enterprise. User's Guide Supplement Version 8.42. http://www.zdnet.com/pcmag/features/remotecontrol/rev7.html Kawamoto, Wayne. New! Software.Stac ReachOut 7 vs. MicrocomCarbon Copy 32. http://www.zdnet.com/pccomp/sneakpeeks/snpk0697/remote.html Table 2Software Characteristics...
