on who has "Role Overload" (Kahn 1979-1992) may feel unable to complete the amount of work given in an ordinary day; the amount of work interferes with the quality of work. This person is more likely to suffer from work stress then one who has an even predictable workload.Role Overload, as stated by Jackson and Maskach (1982) may, in theory, produce another stressor called "Role Conflict". Role Conflict as Samuel Bachrach (1991) cites Kahns (1964) is definite as "The simultaneous occurrence of two or more sets of pressures in the workplace such that compliance with one, would make compliance more difficult with the other." Role Conflict may develop if a person receives conflicting directions from two individuals or if the instructions are different then acceptable practice, or the individual must utilize more time to complete both projects. This may be seen in organizations where there is a struggle for power, neither and individual will relinquish control of a project thus, subordinates suffer by trying to satisfy both individuals. This type of situation may be seen in organizations that use a matrix reporting structure. "Role Underload" is defined by Kahn (1979-1992) as "a chronic under-use of intelligence, knowledge or manual skills". In the work force, this may mean that an individual is not suited for the task because the job does not challenge their intellectual or physical capabilities. This lack of challenge may leave too much time for individuals to ponder other personal problems that they may be experiencing. This may also contribute to an individual developing poor self esteem, which in turn, may precipitate a poor mental outlook. It seems like a strange point, if a person is over challenged they may feel stress and as in this case if they are under challenged they may feel stress. Balance of stressors seems to be the key! "Role Ambiguity" as seen in Kahn (1979) is "The changing status of time or information that...
