the amount that is required to perform the role adequately". Role Ambiguity may involve a mismatch of a persons intellectual skills and knowledge. For example, a technically gifted engineer for purposes of career development is assigned to work as a production supervisor for an assembly operation. Instead of dealing with designs enhancements and process improvements, he is dealing with production deadlines and Union Representatives. Not many engineering classes prepare you for these scenarios. In engineering, the individual is within their environment and capable of handling day to day happenings. In the ever changing world of production supervision, they would be at odds with their environment. This scenario could be defined as a conflicting Person-Environment interface. In List 1.0 are ten occupations where Role Conflict could result in stress. These jobs, as documented by The National Institute on Workers Compensation; American Institute of Stress (1988), are highly stressful due to the multiple tasks that the individual needs to be performed, the danger or pressure involved, or the responsibility without control over the environment. 10 Tough Jobs Inter-city High School Teacher Police Officer Miner Air Traffic Controller Medical Intern Stock Broker Journalist Customer Service/Complaint Department Waitress/Waiter Secretary List 1.0 Which brings me to my next point, the impact on an organization by individuals who may be suffering from stress within the work environment. Products of Occupational Stress: There is an old saying, which probably originated from the HR movement of Cow Sociology; "A happy worker is a productive worker". An employee who is suffering from stress on the job is neither happy nor productive. In a study done by Hendrix (1987), employees who were suffering from occupationally related stressors were more prone to illness. In this study it was found that "Type A" or perfectionist like managers were more prone to co...
