Derro (dderro1@netcarrier.com) Opening Statement: This paper will examine some causes and some of the effects of stress on individuals in the work environment. Role overload will be discussed as a major agent of stress at both work and home. Role Underload, Role Conflict, Role Ambiguity will be discussed briefly for comparison. Examples of stress in the work place will be used to illustrate the broad ramifications of stress in the occupational setting. Examples of Electromyography (EMG) will be given as a means of biologically diagnosing occupational and personnal stress cases as opposed to occupational soft muscle tissue diseases. Finally, interventions such as stress management programs will also be explored, as well as the benefits such programs can deliver to an organization. What is Stress?: "Stress - The confusion created when one's mind overrides the body's basic desire to choke the hell out of someone who so desperately deserves it" (Author unknown). There are many biological, engineering and physiological definitions of stress but, the definition above is the most simplified and applicable in today's fast moving business world. More classical "engineering" definition cited by R. Kahn (1992) use during the 18th and 19th centuries described stress as "A force or pressure exerted upon a material object, or person". Stress as defined by Quick, Horn and Quick (1987) "is a naturally occurring experience essential to our growth, change development both at work and at home. Depending on the way stress is handled it may have a detrimental effect on our health and well-being or it may have a beneficial effect". In order to have stress there must be a stressor, or a physical or physiological stimulus to encourage the onset of stress response. A physical stressor in a manufacturing setting may be noise, heat, dust, mist, fumes, poor lighting etc (Evans, Cohen 1987). Psychological stressors could be items such as conflicting views with yo...
