ieves that quality and customer service start with quality employees. To ensure only quality individuals are hired, Lowe’s has an extensive mentoring, recruiting, and on the job training program in place for its employees. To keep self-esteem high on the job, Lowe’s rewards its employees with the most comprehensive benefits package in retail, through Lowe’s “Buy, Own, Save” program and its 401(k) plans. The focus of the “Buy, Own, Save” program is to help its employees plan for the future. Another program for use at its employee’s disposal is the Employee Stock Ownership Plan. Lowe’s wants its employees to be involved with and share in its corporate success. After one year of service all associates get a stock contribution through the Employee Stock Ownership Plan. This is Lowe’s way of saying thank you to its employees for all that they do. Lowe’s employees have used the Employee Stock Ownership Plan to acquire approximately seven percent of all Lowe’s stock holdings. Lowe’s Companies, Inc’s. Chief Executive Officer, Robert L. Tillman, has made a lasting promise to Lowe’s customers. Lowe’s mission is to provide both the Do-It-Yourselfer and Commercial Business Customer a simple, convenient environment where they can easily find all that they need to satisfy the needs of their project no matter how simple or complex it may be. If it is to improve your home or renovate an office space, you can find all that you need in one stop. Lowe’s does this all in the name of providing their customers the most modern sales floors in the industry, the best customer convenience, and best products at very low prices. (Annual Repot 2000) 3Company OrganizationCompany OrganizationAs you know, Lowe’s Companies, Inc. started out as North Wilkesboro Hardware store. Then in 1946, H.C. Buchan bought out his brother-in-law James Lowe...
