ion’s duty and also in its best interest to promote practices that enhance emotional intelligence, because it enhances teamwork and the general operating climate. These skills start with the company itself, all the way from top management through all the ranks of the operation. The goal is to engage all employees to share their emotional competence in a constructive way, enabling better teamwork and overall performance.Overall I think that Daniel Goleman’s book is very well written and makes a lot of sense. Emotional intelligence is definitely becoming more and more important in organizations and life in general. However, I also think that measuring and developing these skills is a lot more difficult as being presented in the book. Many of the qualities that Goleman points out are simply natural to each individual and I don’t think that one can work on these a whole lot. I believe the best one can achieve is being aware of these qualities and deficits within oneself. As far as acting upon them is concerned I believe that one’s intuition and “gut feeling” or logic will almost always take over when it comes to first responses. Thus improving one’s emotional intelligence is definitely a very lengthy process and often the results will be less than one thought.Self AssessmentAs far as my self-awareness is concerned, I believe that I rank relatively high. I am almost always able to recognize my own emotions and what kind of effects they have on my behavior. I believe that I am very well aware of my strengths and weaknesses, however I think I have a slight tendency to be overly confident. Sometimes I also have a problem correctly defining my limits, which can lead to me performing below my own expectations. However, I possess very good self-control. I think I am very good at keeping my emotions at bay and not letting them influence my actions. This is not particularly difficult for me because I come fr...
