as radically altered from the industrial era were the business systems were physical, they consisted of assets such as mines factories and mills which could be designed and managed in a simplistic way. The systems of today differ completely from that of the past, the new era is virtual, it is digital, global, interconnected, fast changing and chaotic. The process companies, management and business, in general, are going through, are creating major opportunities and challenges for the business world. Companies are becoming adept at using information systems and technology because their potential is becoming apparent to them. ICT should be thought of as an investment that will deliver the benefits today and in the future. These benefits are of two main types: Improvements in infrastructural efficiency, as information systems replace old ones with systems that are more flexible, have greater reach and cost less to run, and new business opportunities made possible by new information systems. These opportunities include improvements in external and internal processes, tapping employees’ and external knowledge, and the creation of networked communities of customers and staff. ICT should be able to streamline your business, produce measurable improvements, but most importantly managers need to use the resource to be on the lookout for new business opportunities. BIBLIOGRAPGHY:1.Heathcote.M .P, (1998) ‘A’ Level Computing2.Cushings.S. (1997) GCSE Information Technology3.Bastin.C. (1997) Access 97 Basics Unveiled ...
