wn conversational skills when dealing with customers, but it did not take long until my supervisors started to discipline me about how important it supposedly is to follow the given scripts. Hence, I used these scripts and my 5 hour work day seemed like an eternity. I felt like a wind-up doll and eventually quit the job although I was desperately in need of money.The reason I am mentioning this is because I believe that in reality there is no difference between the fast food employee and the reservation agent in terms of individuality. Through automation, both professions have lost their personal touch to the public. In my case I tried to solicit funds from individuals using my own ideas and creativity, yet was not allowed to do so. Hence, my job became monotonous. Quite honestly I do not believe “Kenny” when he states that he likes his work. He argues that he gets to deal with the public. But in order to do so he follows an unoriginal set of scripts and phrases. Thus, does he really get to talk to the public or is he merely a machine or parrot triggered by certain key words such as Yes, No, or Maybe. Furthermore, Kenny was an actor. This profession also requires one to follow scripts, yet what sets one actor apart from another is their individuality. When Kenny plays a role where he has to portray certain emotions he does not follow a given set of rules but his own intuition as an experienced actor. I find it sad that certain professions have become so monotonous. Through my previous jobs I have realized however that it takes a great deal of job-hopping in order to find the ideal job. An ideal job for me is challenging and requires the use of one’s own individual creativity and thought. I now work for a local graphic design business and enjoy my work environment. My only requirements are that I show up on time and that my final work looks good and does not give the business a bad image. I hope I am not in the mino...
