The following interview occured on December 8, 1997 via an Internet Chat room. David Lankes(lankes), the director of the Virtual Reference Desk project, interviewed Jamie Dronen(Dronen), the primary Research Assistant for the VolcanoWorld Web site and itsAsk-A-Volcanologist service. This is the raw transcript...it has not been edited in any way (other than formatting).**** lankes connected at: Mon Dec 8 97 9:36:50 **** **** lankes disconnected at: Mon Dec 8 97 9:41:41 **** ********** Everyone has logged out ********** **** lankes connected at: Mon Dec 8 97 9:44:55 **** **** lankes disconnected at: Mon Dec 8 97 10:02:49 **** ********** Everyone has logged out ********** **** lankes connected at: Mon Dec 8 97 10:03:20 **** **** Dronen connected at: Mon Dec 8 97 10:07:30 **** Dronen**Hello! lankes**Hello...please be aware this is being logged. Dronen**Ok, no problem. lankes**The transcript will be used by me to create a description of the Ask a Volcanologistservice, and you can determine how widely it will be distributed. Dronen**Ok. Sounds good. lankes**I'm going to be asking you about your service, while I have some general areas ofconversation, please feel free to add, correct or make observations at anytime, the point is tohave a n interactive conversation. lankes**Ok, so let's get right to it, could you please identify yourself, and your role in Aska Volcanologist . Dronen**Alright. Dronen**I am Jamie Dronen, and I am the primary Research Assistant for the VolcanoWorldWebsite., Dronen**I am responsible to see that the Ask-A-Volcanologist Dronen**questions get distributed to the correct people, Dronen**that they get answered in an effecient manner, Dronen**and that they get posted on our website. lankes**Would you say you are involved in both the day to day operations as well as the longerterm planning/vision making process for the service? Dronen**That's correct, although the day to day operations is much more work (of course)....
