er. Also, Internet World, PCWeek and PC World. lankes**Which is more useful in making decisions aobut changing the service...user questions ornew developments in software? Dronen**Probably WebWeek. lankes**Let me re-phrase that, when you sit down and are deciding what to do with theservice... Dronen**PCWeek is good for software developments. lankes**which do you consider more imprtant im making the decision...the input you get from youusers through questions, or new capabilities in software that you found out about throughreading or surfing the web? Dronen**Ultimately, the decision is based on user feedback, and usually the ideas come fromreading/srfing. lankes**Ok, so you get ideas from surfing...but it's the users that have the final say? Dronen**yeah, because if something is a complete flop (ie, no one can use it or everyone hatesit) we will of course emove it. Dronen**emove=remove. lankes**Do you pay much attention to infrastructure issues, like hardware, wiring, or newInternet standards? Dronen**Yes, that is a critical concern of our right now because we are currently pushing thelimit of our hardware/and our wiring. We weill need to make some serius changes soon. however, Dronen**we have some people on our team, who know more about that than others, and they adviseus on our status. lankes**Do you have "divisions" in your staff...like a systems group for example? Dronen**Sort of. They are part of a larger organization. They do not exist solely for ourbenefit, but are at our disposal when we need them. lankes**Could you explain the relationship between Ask a Volcanologist and the "largerorganizations"? Dronen**Sure... Dronen**Ask-A-Volcanologist was developed from a grant given to the Space Studies Department,at UND Aerospace (University of North Dakota). Dronen**The larger organization is UND Aerospace, which Dronen**houses the Scientific Computing Center. Dronen**this center is the one that provides for most of our Hardware/Network...