The impact of information technology will have significant effects on the structure, management and functioning of most organisations. It demands new patterns of work organisation and effects individual jobs, the formation and structure of groups, the nature of supervision and managerial roles. Information technology results in changes to lines of command and authority, and influences the need for reconstructing the organisation and attention to job design. Computer based information and decision support systems influence choices in design of production or service activities, hierachal structures and organisations of support staffs. Information technology may influence the centralisation/ decentralisation of decision making and control systems.New technology has typical resulted in a flatter organisational pyramid with fewer levels of management required. In the case of new office technology it allows the potential for staff at clerical/operator level to carry out a wider range of functions and to check their own work.The result is a change in the traditional supervisory function and a demand for fewer supervisors. One example, secretaries with the impact of I technology are moving increasingly into territory previously occupied by managers and administrations, and achieving new levels of responsibilityThe importance of effective management of technical change has been highlighted by recent and continuing developments in IT. Although the term IT originated in the computer industry, it extends beyond computing to include telecommunications and office equipment. Advances in technical knowledge, the search for improved economic efficiency and GOV support for It have all prompted a growing movement towards more automated procedures of work.The impact of It demands new patterns of work organisations, especially in relation to achieve procedures, one example is the shift in the traditional role of the secretary more towards that of ...
