of the meetings, questionnaires, and instruments, were conducted of the ten members of Sigma Pi who made up their Executive council. This council, is a group of elected members of the fraternity who govern over their chapter in all of its actions. The different instruments used to obtain the information needed to produce the organizational communication systems analysis were four separate pieces. They consisted of a communication climate inventory, an organizational communication profile, a communication satisfaction questionnaire, and a network analysis. All of the data collected from these four sections provides a complete systems analysis; reporting results found, and recommendations of improvement for Sigma Pi Fraternity. CCI (COMMUNICATION CLIMATE INVENTORYThe first of the instruments administered was the CCI (Communication Climate Inventory). The process of measuring an organization’s communication climate entails discovering the perceptions of the organization’s members about the status of communication effects. This can be measured by using the (CCI) instrument. The following are the results from the CCI administered to Sigma Pi.When using a CCI instrument, there are six major factors that affect an organization’s communication climate. Here is a brief discussion of each:1. Trust – Personnel at all levels should make every effort to develop and maintain relationships where trust, confidence, and credibility are sustained by statement and act.2. Participative Decision Making – Employees at all levels in the organization should be communicated to and consulted with on all issues in all areas of organization policy relevant to their positions. Employees at all levels should be provided with avenues of communication and consultation with management levels above theirs for the purpose of participating in decision-making and goal-setting processes.3.Supportiveness – A general atmosphere of ...
