Work Study students will be discussed with University Administration. Computer equipment, software, and necessity furniture will be evaluated and purchased within budget limits. Web based on-line helpdesk application may be purchased for added support. Telephone system, phones, headsets, and accessories must be purchased.Help Desk 3 Connecting to the University Network will be of up most importance, that is were the full-time Computer Specialist will come into play. The duties of this position will not only be networking, but software installation and operation. Telephone services from the local Phone Company is also a big part of this plan. My plan also includes remote access as well as speech to text technologies to update databases from calls received via voice mail during non-business hours. Help Desk hours will be from 8:00 a.m. to 10:00 p.m., and follow the University’s days of operation.Help Desk Computer EquipmentDescription CPUHard Drive RAMDell Dimension 4100 733 10 GB128 Pentium III 733 MHzOperating SystemDrive 1 Drive 2 Drive 3Windows NT CD ROM 3.5 Floppy 100 MB Zip Drive4.0 serverTo be used for help desk server as its primary use. HP 932C Color Deskjet Printer, 19” Monitor included: $2550The Help Desk will purchase three of these Systems x 3 Total cost $7650These systems come with: 16 MB ATI rage 128 PRO video card48x Max variable CD ROM driveSoundblaster 64v PCI Sound CardMicrosoft Office Professional 2000Norton Antivirus 2000Microsoft Internet KeyboardMS IntelliMouseNetwork Card 3Com 3c905c TXM 10/100 Remote Wake Up NICThis is a very good buy with the 19” Monitors and HP Color Printers Included.Help Desk 4TELEPHONE ...
