provides computer-training services for Corporations and individuals throughout South Eastern Michigan. The computer training industry, including telecommunications, is one of the fastest growing business sectors of the economy, and Optim-U intends to capitalize on the success of this industry by taking advantage of utilizing state-of the art equipment for its customers. Current SituationOptim-U recently became the appointed agents for the Big 3 automaker. With virtually no marketing effort, Optim-U has sold some 80 training contracts in the past six months. This increase in business has forced the organization to upgrade its training facilities across Southeastern Michigan. Optim-U offers a comprehensive range of services to support the growing technical field, including on-line services, small business consulting and a directory of services specific to each company’s needs. Optim-U was founded in 1989, by its current President, Bob Hocan there were 46 employees when the business took flight, currently, Optim-U employees over 1,200 employees at 6 training s for customer satisfaction issuesLarger training roomsOptim-U maintains the following advantages over existing competition: ongoing support to clients; extensive knowledge of the most up to date Office Suites and programs, superior ...