These new "borderless" communities spell the wave of the future, and the challenge to DPAs. On the one hand, a government that improves the ability of its citizens to gain connectivity to the inner workings of the government will find much of the repetitive nature of governing reduced, while, at the same time giving the citizenry greater access and control to the agencies that govern them.On the other hand, this "information technocracy" adds to the challenge of being an administrator, since the administrator must know not only how to manage people, but how to manage the people who are managing the information. Traditionally, government workers have been primarily clerical, with the work being defined in stringent sets of regulations. ates, such as the U.S. and Switzerland, comprise unions of states in which the authority of the central or |