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Guidelines for ISO 9000 Certification

1 - INTRODUCTION ..................................... 1

Statement of the Problem ......................... 1

Purpose of the Study ............................. 1

Scope of the Study ............................... 2

Preview of the Remainder of the Study ............ 2

2 - REVIEW OF THE LITERATURE ......................... 3

Introduction ..................................... 3

ISO 9000 Concept ................................. 3

ISO 9000 System Structure ........................ 5

ISO 9000 Certification Procedures ................ 6

Certification Experiences ........................ 8

Advantages and Disadvantages of Certification .... 9

Sociotechnical Systems ........................... 15

Literature Summary ............................... 18

3 - METHODOLOGY ...................................... 20

Introduction ..................................... 20

Research Design .................................. 20

Research Questions and Hypotheses ................ 20

Population and Sample ............................ 21

Data Collection .................................. 21

Statistical Procedures ........................... 22

4 - FINDINGS ......................................... 24

Introduction ..................................... 24

Readability and Ease of Use of Guidelines ........ 26

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Guidelines for ISO 9000 Certification. (1969, December 31). In LotsofEssays.com. Retrieved 10:41, October 24, 2014, from http://www.collegetermpapers.com/viewpaper/24608.html
 
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