This is particularly true when expert systems or neural networks are introduced into the work environment, and can be highly problematic when analysis such as is routinely performed in the investment banking industry is involved. In these situations, analysts may come to rely on the information presented by the computer (or the recommended strategy of the computer) without understanding how the decision was derived. This can hamper the company's ability to make long-term strategic decisions which are in the best interests of the organization.
In the future, technology is likely to become more sophisticated, more powerful, and less expensive. The complexities of information technology are likely to lead to increased reliance on such systems, and there is likely to be an increase in the distance between decision makers and the tools they use to make decisions. This requires that decision makers develop new analytical skills in order to determine if the decisions presented by information systems are valid.
Current Operational Information Systems
Information technology has traditionally been the domain of a company's management information system (MIS) department. Companies based decisions to implement such applications on demonstrated cost savings or avoidances and the availability of MIS resources (both system resources and labor resources for development and support). The advent of personal comp