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The American Economy in the Late1980s

1. Create constancy of purpose for the improvement of product. Constancy in goals with respect to product quality is of utmost importance. This point is a part of TQM.

2. Adopt a new philosophy, which has as its objective superior product quality. This point is a part of TQM.

3. Cease dependence on mass inspection. Procedures for precise testing in conjunction with sampling procedures is required. This point is a part of TQM.

4. End the practice of awarding business on the basis of price tag alone; instead minimize total cost by working with a single supplier. This point is not a part of TQM, although many companies employing TQM also observe this practice.

5. Improve constantly and forever every process for planning, production, and service. This point is a part of TQM.

6. Institute training on the job; training which is directed toward the production of products of superior quality. This point is a part of TQM.

7. Adopt and institute leadership. Leadership must devolve from the top of an organization; however, it is required at all organizational levels. This point is a part of TQM.

8. Drive out fear. All members of the organization must be willing to be innovative, and not fear for their jobs because of failure. This point is a part of TQM.

9. Break down barriers between staff areas. It is essential for an organization to function as a coordinated entity, as opposed to several separate fiefdoms. This point is a part of TQM.

10. Eliminate slogans, exhortations, and targets for the work force. This point is not a part of TQM, although some companies employing TQM also observe this practice.

11. Eliminate numerical quotas for the work force and numerical goals for management. This point is not a part of TQM, although some of the companies employing TQM also observe this practice.

12. Remove barriers that rob people of pride of workmanship, including the annual rating or merit ...

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The American Economy in the Late1980s. (1969, December 31). In LotsofEssays.com. Retrieved 10:11, December 19, 2014, from http://www.collegetermpapers.com/viewpaper/1303700579.html
 
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