1.Explain the concept of Ambiguity (p.69) Communication that could reasonably be interpreted in more than one way. Mixed message in which words imply one meaning but actions indicate something else.2.Explain cognitive complexity (124)Individuals ability to interpret multiple signals simultaneously, ability to process information. Measure of complex-to-simplistic thinking.3.Explain the relationships between self-monitoring and rhetorical sensitivity (125)Self-monitoring -- degree to which person monitors and controls self presentation.Rhetorical sensitivity monitoring what you say, adapting to group reaction.4.Define and discuss the relationships between passiveness, assertiveness and aggression (131)Aggressiveness force their ideas to others, demand, call names.Passiveness go along with majorityAssertiveness communicating openly with other members as equal.5.Describe the structuration process whereby member communication creates and maintains the group. (141)Offensive members might be removed, people can choose to follow the rules of group or not, but there may be unpleasant consequences for members who doesnt follow group rule. Group always in state of becoming. With communication forms group.6.Explain the difference between primary and secondary tension in group discussion 144-145Primary interpersonal relationship among members (bareness), self centered competition for power among group.Secondary differences of opinion among members.7.Explain how group rules and norm develop. 147-148Rules are developed gradually by pointing out. Formal rulesNorms reflect cultural beliefs of members Informal rules8.Describe task, maintenance, and self-centered behavioral functions. 155-158Task effect primary the task output of groupMaintenance interpersonal relationship in a groupSelf-centered performers unmet needs (blocking)For ideal group output both are needed: task and maintenance.9.Explain the five sources of interpersonal influenc...
