em.Solution questions solution arriving to the goal. Know solution for the problem17.Define conflict 306Conflict expressed struggle between at least two parties who perceive incompatible goals.18.Explain causes and consequences of avoidance. 316Consequences -- reduces satisfaction in a group.Cause member who disagrees, but says nothing.19.Explain groupthink 409High cohesive group maintain consensus.20.Differentiate compromise from collaboration 318Compromise each member have to give up something in order to gain something more important.Collaboration negotiating, encourages all parties to a conflict to work together in searching for a solution that meets everyone needs....