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21st Century Managers

ost people that work in a corporate environment are using email several times per day as their way of communicating with both clients and other associates. Many employees are also familiar with virtual meetings. By using virtual meetings and email as the main means of communication, this seems to curtail excess conversation. Some companies are able to use the internet and automated voice attendants for those calling into a call center. This would be considered a negative for the company that I work for. This would allow for very little feedback from our customers. I can not listen to feedback when a computer is processing all of the information and I consider myself to have very good emailing skills. I feel certain of this because many people ask me to teach them how to create address books, maps, and business cards. I have had only one experience with a virtual meeting. I found it very difficult to view the slow motion and distorted clients on the other end, yet be able to hear them fine. Personally, I would have rather done a conference call. I do have one idea that might help organize my communication with employees. That would be to create a file for each employee and insert dates along with pertinent information. This could range from personal issues to business issues. The listening skills of the 21st century are going to be very difficult for me to get used to. Time management in the 21st Century is bound to be important. It seems that people, just as computers are expected to produce more than ever. Time management will effect managers and supervisors daily achievements. A supervisor/manager is no longer expected to simply oversee his or her staff. He or she are expected to handle a multitude of tasks at any given moment, such as: human resource questions, family issues, hiring, firing, meetings, training, phone calls, travel, mail, emails, correspondence, projects, and overseeing employees. My performance...

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