ries due to religious circumstances.Rules and RegulationsAbout 4 times each year, each restaurant (excluding franchises) is checked rigorously by Area Managers, who make sure the crew and managers are carrying out operations correctly, as well as other general checks. Once a year, a restaurant experiences what is known as a full field, where area managers, other restaurant managers, and trainee managers perform a comprehensive check on the whole operation. The results of these inspections are put into tables, and there is always fierce competition between stores with regard to scores received. Employee RelationsIt is McDonalds policy to actively promote from within. Promotion is offered to employees who show initiative and a desire to advance. Many of McDonalds finest managers and senior company personnel have been promoted from crew. This way, skills are kept in the firm, with training costs minimised. McDonalds believe that people are their most important asset. Loyalty and dedication are the foundation of every successful business, and McDonalds feel that they are especially fortunate in having so many highly skilled and motivated people. Loyalty points are awarded to employees who reach certain service milestones. There is a catalogue called Maritz from which employees can redeem their accrued points in exchange for goods. This scheme gives employees an incentive to remain loyal to McDonalds, reducing training costs, and also improving efficiency. Crew meetings are held about once a month to discuss policy, procedures, products, and problems in the restaurant. Smaller sessions are also held a few times each year for the purpose of discussing ideas, suggestions and problems. These sessions give employees the opportunity to make their views known to the company. Private medical care is provided to employees who have worked in the company for 3 continuous years. Life Assurance is provided to employees who have comple...
