their mission leading to a cost far greater than lost profits. To make sure we do not fail we must work to lower our Costs, while at the same time raising our Flexibility, Quality and Dependability. In the points above we discussed some of the ways that the BCTF was working to meet those goals. Meeting those goals is a continuos process with much work left to be done.CONCLUSIONAs we saw in that New York Life commercial the man eventually was turned back upright, with the admonishment that with careful planning disruptions like those caused by Downsizing could be minimized. This applies to entire workcenters like the BCTF as well as individuals.We may never get the personnel back once they are gone, but with a little common sense and the application of ideas and practices like those from this class we can find new ways to meet the Four Critical Success Factors.REFERENCES Alliance for Redesigning Government. (1996). Downsizing -- An Overview. National Academy of Public Administration. Halley, Alexis A: AuthorAlliance for Redesigning Government. (1996). The Guide to Responsible Restructuring. National Academy of Public Administration. Cascio, Wayne Ph.D.: AuthorDefense Information Systems Agency. (1992). DCS Technical Control: Operational Policies and Procedures for FCO/NCO’s and TCF/PTF’s. (DISA Circular 310-70-1). DOCP: OPR.Dilworth, James B. (1993). Production and Operations Management: Manufacturing and Services fifth edition. New York, NY: McGraw-Hill, Inc.Laugesen, Wayne. (1996, February). The Internet meets its match: US WEST slows the information superhighway. Boulder Weekly, pp. 4-9.National Performance Review (NPR), (1993, September). Department of Defense: Accompanying Report of the National Performance Review, Office of the Vice President. (DoD Parts 1 and 2). NPR Staff: Author.US General Accounting Office. (1995). Workforce Reductions: Downsizing Strategies Used in Selected Organizations. ...
