derstand them, in order to allay their fears effectively.There is also the consideration that if communication is not open or truthful that in future change proceedings there will be greater resistance and a lack of trust to overcome. Stretching any managers’ skill to the limit.Dawson (1994) discusses the idea of communication and employee involvement being central to the process of change as a crucial consideration in overcoming the natural resistance that most employees feel. Communication and the mediums used must be must be considered carefully by management. It should be noted that the most popular management styles of the past twenty years or so have been imported from the Japanese, whose management styles reflect that communication with employees is vital to the success of the organisation whether there is change occurring or not.SummaryThere will always be resistance to change, it is the nature of people that they like things to remain the same. A good manager has to be able to work with and overcome this resistance, he/she must be able to control the whole process of change. In order to do this they have to utilise and balance all of their knowledge and skills, whether they are traditional, modern, or most likely a mixture of the two.The different cultures that comprise organisations mean that there is no one prescriptive approach for successful change management, rather managers have to be aware of the present situation and have the ability to see the transition to the future proposed state. Therefore it is most likely for an ‘all rounder’ to precipitate successful change. This will be someone who has the ability to perform all of the key management functions as listed earlier as well as being able to diagnose, adapt and communicate....
