Describe the present of situation of the company, and the main reasons that causes the problems. 3J Tech Company now is faced with high percentage of sales drop and huge amount of its customers complaining. The situation is overwhelming because the customers have been asking not to continue the contract with 3J Tech, and turn around to do business with its competition. Therefore, this results that the company is losing its market share and reputation in the market. All of these problems are occurred is because of its product with poor quality. Moreover, the main reasons that causes “poor quality” of the product are its inefficiency and inefficient material, people, production of technology, and management style. Introduce the company’s history and the principle of business and its environment such as its competitors.3J TECH Corporation was found in 1984, and the CEO is wenj Huang. The company’s main business that is involving in computer network products such as Fax Modem, PCMCIA Cards, Tel Talk etc. Actually the company was doing well in the beginning because of its sales and marketing ability. However, because of Huang’s management style, it has been destroyed the company’s performance. Huang asked the employees must work hard to the company but he did not take care what the employees’ need; for example, the employees in sales department asking for sales commissions that was totally ignored by Huang. The same situation also happened to the engineering department asking for the need of experts to support the performance was not concerned by Huang. In addition, Huang slashed costs and funneled the cash to other enterprises in which he was involved. Needless to say, 3J Tech members despised him. When the time went by, the employees lost his or her enthusiasm to work for the company because of largely unresponsive to worker concerns. Therefore, the quality of the p...
