professional dilemmas.Problem StatementOur problem was to find six of the leading remote control software brands and discover as much as we could about their capabilities and limitations. We intended to compare the software and indicate which one we believed to be the best. A specific area of interest was with the problems that might arise from the capability to monitor workers activities and any features that the software may have to discourage clandestine activities.ObjectivesFind six of the leading remote control software packagesResearch the literature to find and present as much as possible about each software packages limitations and strengths.Compare the software packages and make an arbitrary decision as to which is the most capable.Identify and present the problems that may arise from having the capability to monitor workstation activities anywhere on the net.BackgroundMost users associate remote-control software with telecommuting or day extending. Telecommuters typically use remote-control software to connect to an office PC over an analog phone line to exchange files and access productivity applications.However, there are many other uses for remote-control technology. For example, in a corporate setting, a help desk administrator can take over a client PC and show a worker how to accomplish a task or fix a problem. Network administrators use remote-control software to connect with a server or a workstation and troubleshoot a problem without making the long trek to the server room or the workstations location. . Furthermore, many major computer vendors put remote-control software on their PCs so that they can provide customer support remotely. The projects intent was to take all of these applications into account. In fact, during the research conducted, the authors determined that there are four basic roles of remote-control software.The Four Roles of Remote-Control SoftwareCorporate Help DeskRemote-control software lets he...
