ould occur. These policies will be captured during the procedure design process. Once designed these procedures can be described e.g. the steps to add a new customer account may involve a series of both computerised and manual tasks. Procedures should be documented for the control of the information system e.g. how the application should run as well as what is to be done to minimise the potential for crime and fraud. These specifications include procedures for auditing, backup and output distribution methods. A procedures manual, which is easy to understand by all and informs each employee as to their specific job requirements, should be made readily available.Documentation – This is a very important part of any organisation’s I.S., especially the server documentation in the case that there is some kind of disaster and the system has to be rebuilt. Because electronic documentation can be lost if the server goes down it is a good idea to have a hard copy as well as backup offsite. Other information such as serial numbers of software and hardware installed in the server should be documented.Question 2Information has certain attributes:Content – A general statement of the type of data, which makes up the information. This could include a list of the individual data items such as name, address etc. the information should contain the correct level of detail in order to meet the recipients information needs.Format – The format of the information is basically the way in which the information is presented with different methods that makes it easier to understand and more accessible. The information could be in the form of pie or bar charts, graphs, balance sheets etc. just which ever is more appropriate to the recipients needs.Location – This indicates whether the information is stored internally or in an external location.Cost – There are different areas of cost in obtaining information such as: Time spent a...